Built to Lend a Hand: COVID-19 Response & Assistance
For our Randall Reed’s Planet Ford customers in and around Humble, Texas who have been impacted by the effects of the COVID-19 coronavirus, Planet Ford and Ford Motor Company want to do all we can to make sure you have peace of mind by providing some financial relief.
Current & New Customer Payment Assistance
Ford Credit is encouraging its current customers impacted by the virus to contact them and discuss the potential delay of payments.
For new customers, Ford Credit is offering no payments for 120 days.* Ford’s program gives the option to delay the first payment for 90 days* and Ford will make the first three payments when purchasing select new Ford vehicles.* Also ask about 0% APR for 84 months* on New Fords.
Shop & Buy Online: Making Car Buying, Selling & Service Easier
Our Planet Ford team also offers shopping and buying your vehicle all from the comfort of your home. We provide a free appraisal, trade-in pickup, test drive and new vehicle delivery direct to your door. Get started right here on our website.
Learn About Your Options, Today!
If you have purchased or leased a Ford vehicle through Ford Credit and are having difficulty making payments, please contact Ford Credit to discuss your options. You can access your account at accountmanager.ford.com or through the FordPass app. You can also visit www.fordcreditsupport.com or call a special hotline at 1-800-723-4016 to discuss payment options.
You can also contact our Planet Ford team members (serving greater Houston, Atascocita, Kingwood, Conroe, Katy) at 1-866-844-5995 to get more information about the Ford Credit program that gives our customers the option to delay their first payment for 90 days when purchasing a new Ford vehicle.
We understand this is an unprecedented time, but our team at Planet Ford is here to help.
*Offers vary based on model, year & finance program. 120 day payment relief based on Ford making 3 mos. of customer payments + Ford Credit deferral up to 3 mos. for well qualified customers. Payment caps apply by vehicle model. Customers electing to defer mo. payments may be responsible for finance charges during the deferral period. All question re: payment deferral direct to dealership financial office on 2019/2020 models. 0% APR for 84 mos. on 2019 models, payment of $11.91 per month for every $1000 financed, 0% APR for 72 mos. on 2020 models, payment of $13.89 per month for every $1000 financed, 0% for 60 mos. on 2019 Super Duty, payment of $16.67 for every $1000 financed. Payments are regardless of down payment with $0 down. With approved credit through Ford Motor Credit. Not everyone will qualify for factory financing. Some restrictions apply. In lieu of any other factory incentives. 0% APR cannot be combined with Ford making customer payments. Excludes select models, years, Raptor, GT & specialty vehicles. Not avail. w/ some other offers. Exp. 4/30/20
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Contact us with any questions, concerns or information requests.
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